Privacy Policy for Cloninger & Carr Family Dentistry

Effective Date: 10/30/2025

At Cloninger & Carr Family Dentistry, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our office or use our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, address, phone number, email, date of birth, insurance details, and other information necessary for providing dental care.

  • Medical and Dental Information: Health history, treatment records, X-rays, and other information related to your dental care.

  • Website Information: IP address, browser type, pages visited, and interactions with our website forms (collected through cookies and web analytics tools).

2. How We Use Your Information

We use your information to:

  • Provide dental care and services, including preventive, cosmetic, restorative, and emergency care.

  • Communicate with you regarding appointments, treatment plans, and billing.

  • Improve our services and website experience.

  • Comply with legal, regulatory, and professional requirements, including HIPAA.

3. Sharing Your Information

We do not sell or rent your personal information. We may share your information:

  • With dental professionals involved in your care.

  • With insurance companies and billing services for payment and claims.

  • As required by law, regulation, or legal process.

All employees and partners follow strict confidentiality and HIPAA regulations.

4. Patient Rights

You have the right to:

  • Access and request a copy of your health and treatment records.

  • Request corrections to your records.

  • Request restrictions on how your information is used or shared.

  • Request a list of disclosures of your health information.

To exercise these rights, please contact our office at 509-534-4600 or info@cloningerandcarrfd.com

5. Website and Online Forms

When you submit information through our website (e.g., appointment requests or contact forms):

  • The data is transmitted securely and used only to respond to your inquiry or schedule appointments.

  • We may use cookies or analytics tools to improve website functionality.

6. Data Security

We implement administrative, technical, and physical safeguards to protect your information, including:

  • Secure storage of electronic and paper records.

  • Access limited to authorized staff.

  • HIPAA-compliant procedures for handling patient health information.

7. Changes to This Privacy Policy

We may update this policy from time to time. The updated policy will be posted on our website with the revised effective date.